Help to Others (H2O)

NJ SHARES administers the New Jersey American Water (NJAW) H2O Help to Others Program.


Customers who qualify may receive a grant of up to $500 and/or a discount on their monthly fixed service charge. The Low-Income Payment Program (LIPP) is designed to assist New Jersey American Water’s most economically challenged customers. This aid can be equivalent to as much as 20% of a customer’s monthly bill, depending on eligibility.


For both programs, applicants must be 200% or below FPL, made a good faith payment of $100 within 90 days of applying, and be at risk of shutoff.


Applications are taken through the NJ SHARES agency network or online. For more information, visit the New Jersey American Water website or call 800-272-1325.