Why is my utility bill so high?

High consumption - If you notice an increase in your consumption, we suggest you check for possible leaks. One way to check would be to take a reading from the water meter before you retire to bed, allowing no one to use the water through the night. When you awaken, and before any water is used, take another reading. If there has been consumption while you were asleep, there is the possibility of a leak. You may want to check the toilets; running toilets can use a significant amount of water (the most common reason for high water bills is a leaky toilet).

Zero consumption - It is important to contact our office if you should receive a bill indicating a zero consumption reading. This could indicate a possible problem with the meter. If the problem is not corrected, a large water bill may result when an actual inside reading is obtained.

Show All Answers

1. Why is my utility bill so high?
2. What should I do if I am selling my home?
3. Where do I mail my payment?
4. What is the procedure to dispute a utility bill?
5. When is a water bill considered late?
6. What is the definition of a residential user?
7. Who do I contact if I have a water emergency after business hours?
8. How do I protect my water pipes from freezing?
9. I live in a mobile home is the sheet metal or vinyl skirting sufficient to keep the meter from freezing?
10. What other ways are there help defrost a frozen pipes if they should freeze?